Leave the discharge path clear
The relief valve provides a path for water to escape under certain conditions. Keep the outlet clear. Avoid plugging, capping, or disabling the valve or its discharge piping.
Share what you can safely observe
Tell the technician where the water appears, whether it is intermittent or continuous, and when it began. A photo from a safe distance and the equipment model can help. Keep away from hot discharge or water near electrical equipment.
Have the cause assessed before replacing parts
Discharge can relate to temperature, pressure, or the valve itself. A professional can assess the cause and choose an appropriate repair. Call for prompt help if water is actively discharging.
